Workshop 3: Artificial Intelligence Enabled Trustworthy Recommendations
Time: Nov 28th, 9:00 - 12:30
Organizers:
Dr. Shoujin Wang, University of Technology Sydney, Australia
Dr. Rocky Tong Chen, The University of Queensland, Australia
A/Prof. Hongzhi Yin, The University of Queensland, Australia
Prof. Lina Yao, CSIRO’s Data61, The University of New South Wales, Australia
Prof. Fang Chen, University of Technology Sydney, Australia
Prof. Guiqiong Xu, Shanghai University, China
The aim of this workshop is to engage with active researchers from both academia and industry communities and deliver the state-of-the-art research insights into trustworthy recommender systems (RSs) and the social impact of recommendation techniques. With the advancement of data science and AI, more and more powerful RS models have been developed to provide very accurate recommendation results to well match users’ preferences. However, during the past decades, most of the existing work only focus on the improvement of recommendation accuracy while ignoring some other very significant aspects, such as the trustworthiness and social impact of an RS. Here the trustworthiness can be specific to multiple aspects, including the robustness, explainability and security/privacy-preserving of the RS models, the explainability and fairness of the recommendation results as well responsible recommendation results. The social impact refers to the various influence of an RS on both individuals and groups, both internally and externally, in our society and the influence may be positive or negative. However, on one hand, we are in the era of information explosion and the cyberspace where the recommendation happens is becoming more and more complex, uncertain and dynamic, and is filled with more and more noise, attacks, and bias. The accuracyoriented RSs may not be compatible with such complicated cyberspace, which triggers the emerging need of the consideration of trustworthiness of RSs. On the other hand, RSs generally aims to benefit the end users and the society by providing recommendation service on nearly every corner of our daily live. However, sometime, RSs may generate negative impact to the users and the society. For example, an RS may limit a user’s interaction scope on items by tending to only recommending those limited popular items to the user, and thus leads to information echo chamber. Therefore, it is the right time to draw the attention of both researchers and engineers in data science to the trustworthiness and the social impact of RSs to lead RSs towards social good. In addition to accuracy, we should focus more on the social influence of an RS, so that we can provide responsible recommendation services that contribute to a sustainable and harmonious digital and psychical world.